How Effective Decision Making Leads to Corporate Success

By: Karl Wiig

Published: June, 2004 (1st edition)

Pages: 388

Format: Ebook (PDF)

Description

The business environment has changed. Sharper competition requires organizations to exhibit greater effectiveness in their operations and services and faster creation of new products and services all hallmarks of the knowledge economy. Up until now, most of the knowledge management literature has focused on technology, systems, or culture. This book moves to the next stage, to focus on the people the knowledge workers themselves. Noted expert Karl Wiig synthesizes recent research findngs in cognitive science and related fields to describe how people actually work. He focuses on how people learn, remember, make decisions, solve problems and act in general, how knowledge relates to work behaviour. By understanding how people work, managers can improve effectiveness to gain competitive advantage.