By: Pat Wadors

Level: Intermediate

Duration: 36m 21s

Released: June 27, 2018

Description:

Employee experience is a new concept in HR. It goes beyond traditional benefits, compensation, and performance. Now HR must actively work with all facets of the organization—incorporating the company’s culture, tools, and environment—to create a great place to work. This course helps HR leaders and managers understand what employee experience is, why it’s important, and how you can design a program that will set your company apart and help you win the war for talent. Learn how to keep employees engaged and support them throughout the employee life cycle—from first contact to offboarding. HR exec and talent consultant Pat Wadors also shows where to find the data you need to measure your progress and evolve your process. Experience matters; use these tips to build a more productive, positive workplace that helps you compete for—and keep—great talent.

Contents:

• Introduction
• 1. Employee Experience Explained ‘
• 2. The Life Cycle of Employee Experience
• 3. Employee Experience in Action ‘
• Conclusion

Author:

Pat Wadors is the chief people officer at Procore.

Before working at Procore, Pat leveraged her experience scaling world-class talent organizations—including LinkedIn, where she served as the senior vice president of global talent—to help redesign and transform ServiceNow. She worked as the senior vice president of human resources and facilities at Plantronics, where she focused on leveraging social networking systems and technologies to enable employees to do their job anywhere and at any time. She has also served as an HR executive advisor at Twitter and the senior vice president of HR at Yahoo!, where she was responsible for leading the HR business partner function for the entire global business line, managing over 14,500 employees.