Description

Bob McGannon – Managing Project Quality

By: Bob McGannon

Duration: 1h 22m

Date: Oct 02, 2014

Description:

Ensure you’re producing results that meet the needs of stakeholders, by incorporating the four major indicators of quality—function, outputs, performance, and reliability—into your project planning. In this course, author and PMP Bob McGannon walks you through the considerations for making sure your project quality is spot on. Discover how to plan for quality, perform testing, and take into account special needs for IT projects.

Topics include:

– What is project quality?
– Using Pareto analysis and Lean Six Sigma
– Balancing quality, project workload, and customer needs
– Addressing quality issues
– Planning IT tests
– Testing deliverables

Contents:

01. Introduction
02. Quality Management Fundamentals
03. Quality Management Tools
04. Quality and Project Planning
05. IT Quality Techniques
06. Conclusion

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